Luggage Policy

Additional Luggage

Any extra pieces of luggage will be charged at $10 per piece. Each item must be clearly marked with your full name, address and contact number. Each extra piece of luggage must not exceed 20kg

Special Luggage

Luggage exceeding the allowable limit and or exceeding normal sizes of luggage or any boxed item will be considered freight and charged accordingly,(e.g. Surfboards, ski equipment and musical instruments, bikes or freight) and depending on available space are not guaranteed to depart on requested service, may be held for next available service.


Bicycles of a standard size and without superstructure (max. 25kg) may be carried on most services depending on available space at an additional fee of $30. If sufficient space if not available the bicycle on the same service it may be held for the next available service.

Strollers/Wheelchairs/walking aids

Strollers, wheelchairs and walking aids will be carried free in the luggage area if travelling on the same service as the passenger.